We know that privacy is very important to you. We make it our goal to make certain that all of your information is extremely well protected and not accessible to any outside parties or groups. We do not take credit or debit card numbers on this site, when you proceed to check out, all that is handled through a secure SSL socket in our cart system via Pay-Pal on the Pay-Pal website.

If you have any questions about this Privacy Policy, please feel free to Contact us.

In order to provide our full range of services, we may collect the following types of information:

  • Information submitted by you: When you check out through our cart system, we ask you for personal information (such as your name, address, phone number and E-mail). When ordering our products, we appreciate the use of our cart system. This ensures that your information will be well protected and will never be accessed by any outside entities.
  • Log information: When you access EarCandy.com our servers automatically record information that your browser sends whenever you visit a website including information such as your web request, Internet Protocol address, browser type, browser language, and the date and time of your request. This is information which is sent any time you visit any website.
  • User communications: When you send email or other communications to EarCandy.Com, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Use of Information examples: We need your address to deliver your items. We need your email to send you tracking information and if our builder has any “build specific” questions, he can either email or call you. We need your phone number for the same reason previously stated and for your shipping label, in-case the UPS man can not find your location.  If you receive an email or phone call from someone soliciting anything under our company name “EarCandy” it is fraudulent as we do not create solicitation emails or make solicitation phone calls. We do not sell, lease, share or discuss / disclose any of your contact information to anyone for any reason with out your consent, with the exception to Pay-Pal, UPS or USPS.

EarCandy.Com only processes personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:

  • Providing our services to users, including the collection and processing of orders – UPS, USPS and Pay-Pal.
  • Ensuring the technical functioning of our site and services.

EarCandy.Com processes personal information on our servers in the United States of America. This is simply to speed up page load time and if one server goes down, we are auto backed by the very next primary server.

Choices for Personal Information

We do not require you to have a username or password to access pages or items on our website. During check out, Pay-Pal will require you to either log in if you have a Pay-Pal account or Provide payment information solely for the purpose of check out. If you have questions about Pay-Pal’s privacy policy, you can access that by clicking HERE.

You can decline to submit personal information to our services at any time, in which case we will not be able to provide our services to you.

Information sharing:

EarCandy.Com will never share your information with any outside parties, groups, services, or entities which are not directly involved with the acceptance and processing of your order. Your shipping information including your name, address and phone number will be shared with our shipping provider’s. Only your name will be accessed by employees of EarCandy.Com to help process, or service your order. Your payment information will never be accessible by anyone at EarCandy.Com or employees of any shipping or service provider.

Please contact us with any additional questions about the management or use of personal data.

Information security

We employ extensive security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to our facility.

We restrict access of your personal information to everyone , we do not have contractors or agents who need to know that information in order to operate, develop or improve our services. We build all of our cabinets right here in our facility. If any second or third party individuals contact you in regards to an issue about your order with EarCandy.Com it is fraudulent, and should be ignored at the very least, and reported to the police if fraud or deception is observed. We would appreciate it if you would also let us know.

Cookies

EarCandy.com stores cookies on your machine to allow you to store products, and to allow us to gather basic information on how users browse our site. These measures are only employed in order to make improvements. These tracking cookies cannot be used to identify you.

Data integrity

EarCandy.Com processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. This information includes and is limited to, your name, E-mail, address and phone number. We rely on Pay-Pal to take reasonable steps to ensure that the personal financial information they process is accurate, complete, and current.

Changes to this Privacy Policy

Please note that this Privacy Policy may be subject to change at a future date. We will never reduce your rights under this Privacy Policy without your explicit consent.

Thank you!