For the past several years, we have had a horrendous wait time on custom cab orders. This summer, we closed our cart system down and ceased to take new orders for anything. We are very happy to say that all of our pending orders passed and present are done and have either shipped or are shipping on Monday, August 22 2016. From now on we are no longer going to allow a wait list of more the 10-15 orders (depending on size and complexity). This will allow our staff to spend the time we like to spend to continue making the most superior guitar and bass speaker cabinets in the world but in a very timely fashion.
We would like to thank everyone that has endured our old wait time, apologize to those that just couldn’t wait that long and promise everyone that our time from order to completion will never exceed 10-14 business days. In the past 2 months we have totally restructured our business, shop, office, communications and our client services are now centered on attention around customer service and interaction equal to that of the attention to detail and quality we have always spent on our speaker cabinets.
We would like to thank everyone that has been so loyal for the passed 16 years and we look forward to serving you in the years to come. We invite our new clients or anyone kicking around the idea of purchasing one of our enclosures to email us with any questions any time We are here because of you! We appreciate you and do not take our job lightly or your needs for superior quality speaker enclosures for granted.
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